After Sales Support

SHINICHI VIETNAM

With our continuous effort to perfect the after-sales support service to become a reliable companion of customers in the process of using products or services provided by us.

Customer Care is committed to:

– Regularly interact with customers to receive relevant feedback, problems and complaints arising in the course of using and handling, timely support, rooting problems.

– Monitor the quality of service and the commitment of the department to the customer.

– Provide customers with the recommended information, consulting appropriate to the environment using the product.

– Update customer information on products and services that meet the needs and the latest preferential policies.

– Merge HelpDesk channel to monitor technical quality and verify workflow status.

– Confidential customer information.

To contact Customer Care directly, please contact:
Customer: (028) 39 20 90 77

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