SHINICHI VIETNAM
With our continuous effort to perfect the after-sales support service to become a reliable companion of customers in the process of using products or services provided by us.
Customer Care is committed to:
– Regularly interact with customers to receive relevant feedback, problems and complaints arising in the course of using and handling, timely support, rooting problems.
– Monitor the quality of service and the commitment of the department to the customer.
– Provide customers with the recommended information, consulting appropriate to the environment using the product.
– Update customer information on products and services that meet the needs and the latest preferential policies.
– Merge HelpDesk channel to monitor technical quality and verify workflow status.
– Confidential customer information.
To contact Customer Care directly, please contact:
Customer: (028) 39 20 90 77